robostore2023-10-22T22:01:08+03:00If you have any further questions or need assistance, please don't hesitate to contact our customer support team. You can reach us via email at [email protected], online chat or by filling out the contact form on our Contact Us page.
Do you offer international shipping?
robostore2023-10-22T21:55:16+03:00Yes, we offer international shipping to many countries. During the checkout process, you can select your preferred shipping destination, and shipping fees will be calculated accordingly
How do I place an order?
robostore2023-10-22T20:46:41+03:00To place an order, simply browse our product catalog, select the items you wish to purchase, and add them to your cart. Follow the checkout process, where you can review your order and provide shipping and payment information.
Or contact us via email – [email protected] – or online chat, we’ll help you to place order.
How long will it take to receive my order?
robostore2023-10-22T21:52:36+03:00Shipping times may vary depending on your location and the chosen shipping method. You can find estimated delivery times in the product descriptions and during the checkout process. We also offer expedited shipping options for quicker delivery.
What payment methods do you accept?
robostore2023-10-22T20:50:49+03:00We accept various payment methods, including credit/debit cards processed through Stripe and PayPal. Your payment details are securely processed to ensure the safety of your transactions.
Currently EMO support only English language. But In addition to English, EMO will support major languages in the world: German, French, Spanish, Japanese, Korean, Chinese are in schedule.
Are your products safe for children and pets?
robostore2023-10-22T21:57:55+03:00We prioritize safety and quality. Our products are designed with the highest safety standards in mind. Please refer to the individual product descriptions for age recommendations and safety guidelines. For pet toys, we ensure they are made with pet-friendly materials.
